Staff Training Tips

HOW TO MOTIVATE YOUR STAFF TO IMPROVE THEIR ENGLISH.


Would you like to see higher standards of English in your workplace? Are callers receiving a less-than-professional impression of your company because your receptionist has a heavy accent?  Is efficient and productive communication impeded by poor English and limited vocabulary? Are your staff’s excellent technical skills masked by their inability to communicate with clients in a clear concise manner?

Introduce the Buddy System.  

Select your best English speakers to team up with a staff member whose English needs help.  Monitor progress and offer an incentive (“Buddies’  Breakfast” ?) at regular intervals.

Improves staff morale and integration, as well as standards of English!

Contact “English Studies at Lunch” for answers to specific problem areas, and for more great Training Tips.